HOME > WHAT WE DO > NORTH AMERICAN WARRANTY

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.

Nationwide Warranty Coverage

The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

Air conditioning, heating and climate control systems
Engine cooling system(s)
Engine performance or drivability services and repair
Fuel system(s)
Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
Brake system(s)
Starting and charging systems
Electrical system(s)
Exhaust system(s)
Ignition system(s)
Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
Other minor repairs
*Towing & Rental Car

Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:

ENGINE:

Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.

Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.

Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us

Love these guys! They are so efficient as well as honest and trustworthy. Highly recommend!

-Amanda G.

Rillito is my go to mechanics shop. They KNOW what they're doing, and they love their work. More importantly, I love their work, customer service, and Saturday hours. They have money saving tips, they check out used cars I've considered buying and saved me from some disasters! They also do on-site alignments and U-haul rentals. Did I mention they're also a bunch of really nice guys, too?

-Conchita C.

I have used Rillito for several years and found them outstanding. I feel they are an honest and give a straight deal as to what you need or don't need done on your car. I have enough confidence in them that my entire family use them. It is nice to know they are not trying to take advantage of their customers especially when you may not know a lot about the inner working of your vehicles now a days.

-Ken V.

This shop rocks, they have 8 lifts, the waiting area is comfortable, and they do only top quality work. When I called in about both my rear and sliding doors locking up on my Chevy Astro, Tony was very understanding and offered an honest quote. When I came to pick it up (same day I might add) I couldn't help but notice they were working on a bright yellow Lotus. Jason my tech went above and beyond making sure the workmanship made the operation buttery smooth. I will definitely be returning!

-Zach J.

We were on a road trip back from California to Texas and ran something over that busted our gas tank and exhaust pipe. Not being from here, we had no idea what to do. A kind worker found us a hotel and drove us there. Such hospitality, made a terrible event a little better.

-Kelli N.

Tony services all of our vehicles and does a great job! Give him a call for all your automotive needs.

-David B.

Tony is a great guy a mechanic you can trust! Prices that won?t make you go broke but still keep you on the road.

-A. Molden

I have a 1978 Chevy Van. It had a vibration in the rear end. We thought It was the driveshaft. Took it in to have him pull it out and take a look. While they were looking they found a few other things that needed to be fixed. This was on a Friday. We got there at 11 am. By 330 they had everything done. I was expecting a large bill. I was shocked because he not only did a Fast job but a great one. And he even took a little off. More than a little. Now were ready to go back down to Guaymas Mexico and start our adventures of sailing around the Sea Of Cortez. Thanks Tony you Rock. Come down anytime and go sailing with us.

-Aireus W.

Rillito did an excellent job on my trucks alignment. I am very picky and hard to please and rarely let anyone work on my vehicles. This job stands out as one of the very few alignments that I am 100% happy with.

-Bob S.

Mon 8:00AM - 5:30PM	Wed 8:00AM - 5:30PM	Fri 8:00AM - 5:30PM	Sun Closed
Tue 8:00AM - 5:30PM	Thu 8:00AM - 5:30PM	Sat Appointment Only