Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Discover More About Appointments and Repair Services At Rillito Automotive in Tucson
General Auto Repair Services
What People Say About Us
Love these guys! They are so efficient as well as honest and trustworthy. Highly recommend!
Rillito is my go to mechanics shop. They KNOW what they're doing, and they love their work. More importantly, I love their work, customer service, and Saturday hours. They have money saving tips, they check out used cars I've considered buying and saved me from some disasters! They also do on-site alignments and U-haul rentals. Did I mention they're also a bunch of really nice guys, too?
I have used Rillito for several years and found them outstanding. I feel they are an honest and give a straight deal as to what you need or don't need done on your car. I have enough confidence in them that my entire family use them. It is nice to know they are not trying to take advantage of their customers especially when you may not know a lot about the inner working of your vehicles now a days.
This shop rocks, they have 8 lifts, the waiting area is comfortable, and they do only top quality work. When I called in about both my rear and sliding doors locking up on my Chevy Astro, Tony was very understanding and offered an honest quote. When I came to pick it up (same day I might add) I couldn't help but notice they were working on a bright yellow Lotus. Jason my tech went above and beyond making sure the workmanship made the operation buttery smooth. I will definitely be returning!
We were on a road trip back from California to Texas and ran something over that busted our gas tank and exhaust pipe. Not being from here, we had no idea what to do. A kind worker found us a hotel and drove us there. Such hospitality, made a terrible event a little better.
Tony services all of our vehicles and does a great job!
Give him a call for all your automotive needs.